Q. What time is check in?

A. 3 p.m.

Q. What time is check out?

A. 12 p.m.

Q. How do I book a vacation condo?
A. You can either make a booking directly on this website by using the "check availability box" to the right. Or you can call our Reservation Line at 830-598-9896. We will be glad to help you!

Q. What is your cancellation policy?
A.  You may change or cancel you reservation within seven from the date it is booked and confirmed.  A cancellation fee of $100 will be applied to reservations after seven days from booking and the balance of your payments will be refunded.   Cancellations within the seven days of arrival will not receive a refund.

Q. Can I bring pets?

A. We offer a few condos whose owners will allow pets. Those units will list "pets allowed" in the properties section of our site. Or you can call our office at 830-598-9896 and we'll be happy to help find a condo that is just right for you and your pet.

Q. Is there a maximum number of people?

A. Yes, in the properties section each condo lists how many people it accommodates.  That is the maximum for that unit.

Q. What should I be sure to bring with me? 
A. Besides packing typical items of a personal nature such as sunscreens, personal products, groceries with ingredients you'll need for food prep, etc., we ask that you bring your beach towels. We furnish bed linens, towels, wash cloths, hand towels and "starter" hospitality supplies such as a complimentary coffee pot serving for that first morning, "traveler-sized" bath gel, shampoo, conditioner, bath tissue, a roll of paper towels. But, you'll want to bring your own extras to have plenty on hand (depending on the length of your stay).

Q. What are the benefits of a Tropical Hideaway Condo Rental?
A. Our vacation condos are stocked in such a way that you always feel like you are coming "home" to your "Lake Place" rather than returning to a small hotel room. Because our 1 bedroom and 2 bedroom condos have full kitchens, your stay gives you great options to save on meals!  We have a number of areas on property that are just perfect to grab a sunset while the "cooks" barbecue burgers or steaks! You will be able to enjoy all the benefits of our "Lock & Leave" concept condos while you are visiting! Warning! Most all of our owners started out as happy Guests! We are happy to welcome you back as a frequent guest -- or delighted to assist with information should you want to buy!

Q. May I smoke on property?
A. There are no Tropical Hideaway Rentals condo owners who allow smoking in or around their units (including balconies, patios). Please be sensitive to our owners and other guests when smoking anywhere on the property and please extinguish all very carefully. Thank you.

Q. What are some nearby area attractions?
A. When you are staying with Tropical Hideaway Rentals it is impossible to be bored! Enjoy great restaurants, shopping, a movie or some live music in nearby Marble Falls -- only about 15 minutes east. Visit area breweries and wineries or take in some golf.

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